OVERVIEW
Welcome to Tune My Story! This website is operated by Tune My Story. Throughout the site, the terms “we”, “us”, and “our” refer to Tune My Story. Tune My Story offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing a song from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the website or use our services.

We reserve the right to update, change, or replace any part of these Terms by posting updates and changes to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

 

ELIGIBILITY

By using our website, you confirm that you are at least the age of majority in your country or have given us your consent to allow any of your minor dependents to use this site.

You may not use our service for any illegal or unauthorized purposes. In using this service, you must not violate any laws in your jurisdiction, including but not limited to copyright laws.

A breach of any of these Terms may result in an immediate termination of your access to our services.

 

ORDERING CUSTOM SONGS

2.1 How It Works

• You provide details about the song you want, including personal stories and preferences.

• We create a custom song based on the information provided.

• You receive a digital file of your personalized song.

2.2 Revisions and Approvals

• We allow two free revisions 

• Additional changes based on personal taste will incur an extra charge.

2.3 Delivery Time

• Songs are delivered within the estimated timeframe provided at checkout.

• Delays due to unforeseen circumstances will be communicated.

2.4 Cancellations and Refunds

• Since each song is custom-made and personalized, we do not offer refunds once production has begun.

• If we fail to meet agreed-upon standards (such as incorrect details or poor-quality recording), we will revise the song at no extra charge.

 

INTELLECTUAL PROPERTY RIGHTS

3.1 Copyright & Ownership

• Tune My Story and its artists retain full copyright ownership of all songs produced.

• Customers receive a personal-use license, meaning they can listen to and share their song for personal enjoyment.

• Commercial use is strictly prohibited unless a separate licensing agreement is purchased.

• Customers may not modify, resell, or claim ownership of the song in any way.

 

PAYMENTS & PRICING

• All payments must be made in full at the time of order.

• Prices are subject to change without notice.

• We accept payments through secure third-party payment processors.

• Taxes may apply based on your location.

 

DISCLAIMERS & LIMITATION OF LIABILITY

• We do not guarantee that our services will meet every customer’s subjective taste.

• Tune My Story is not liable for any emotional or financial damages resulting from the use of our services.

• Our website may include links to third-party services or tools. We do not endorse or assume any responsibility for third-party sites.

• We do not warrant that the quality of any products, services, or content will meet your expectations.

 

USER SUBMISSIONS & CONTENT

• By submitting personal stories or information for use in your custom song, you grant us a non-exclusive license to use the content to create your song.

• We reserve the right to refuse any request that includes offensive, defamatory, or illegal content.

• We may use snippets of custom songs for promotional purposes (with customer consent).

 

PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy [https://www.tunemystory.com/privacy-policy].

 

TERMINATION

• We reserve the right to terminate or refuse service to anyone at our sole discretion.

• If we suspect fraudulent activity or violations of these Terms, your account may be suspended or terminated.

 

DISPUTE RESOLUTION

• Any disputes arising out of these Terms shall be resolved through arbitration in accordance with the laws of  Hong Kong

• You agree to waive the right to a jury trial or class-action lawsuit.

 

CHANGES TO TERMS

• The latest version of the Terms of Service will always be available on our website.

• We reserve the right to update these Terms at any time without prior notice.

 

SECTION 11 - CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:
📧 Email: info@tunemystory.com
🌐 Website: www.tunemystory.com

By using our services, you confirm that you have read, understood, and agreed to these Terms.