Last Updated: March 1, 2025

 

Welcome to Tune My Story ("Company," "we," "us," or "our"). This Privacy Policy describes how we collect, use, and share information when you visit our website www.tunemystory.com (the “Site”), use our services, or engage with us in any way.

By using our Site and services, you agree to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

 

1. Information We Collect

We collect various types of personal information to provide and improve our services.

A. Information You Provide Directly

When you use our Site or purchase a song, we may collect:

• Personal Details: Name, email address, phone number.

• Order Information: Billing address, payment details (processed securely via third-party payment providers), and purchase history.

• Custom Song Information: Any details you provide about the recipient, occasion, or story for your song.

• Communications: Messages sent via email or contact forms.

B. Information We Collect Automatically

We automatically collect certain technical and usage data, including:

• Device Information: IP address, browser type, operating system, and referral links.

• Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to improve user experience, analyze trends, and personalize content. You can manage cookie preferences via your browser settings.

• Analytics Data: We use Google Analytics and similar tools to understand how users interact with our Site. You can opt out at Google Analytics Opt-Out.

C. Information from Third Parties

We may receive information from:

• Payment Processors: Our third-party payment gateways process transactions securely and do not share full payment details with us.

• Marketing & Advertising Partners: Data from services like Facebook Ads or Google Ads may help us improve our advertising campaigns.

 

2. How We Use Your Information

We use your personal information to:
✔ Process orders, including payment and delivery of personalized songs.
✔ Provide customer support and respond to inquiries.
✔ Improve our Site, services, and marketing strategies.
✔ Prevent fraudulent transactions and enhance security.
✔ Send promotional offers (you can opt out anytime).

 

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors that help us process orders, host the website, or provide analytics.

• Legal Compliance: If required by law, such as responding to subpoenas or protecting our rights.

 

4. Data Retention & Security

We store your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. We implement security measures to protect your data, but no method of transmission is 100% secure.

 

5. Your Rights & Choices

A. Opting Out of Marketing

You can unsubscribe from marketing emails anytime by clicking "unsubscribe" in our emails.

B. Managing Your Data

Depending on your location, you may have rights to:

• Access, update, or delete your personal data.

• Object to processing or request data portability.

• Opt out of certain data-sharing practices.

To exercise your rights, contact us at [your contact email].

 

6. Do Not Track Signals

We do not respond to "Do Not Track" (DNT) signals at this time.

 

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy policies of third-party sites.

 

8. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal data from children.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

 

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at:

📧 Email: info@tunemystory.com
🌍 Website: www.tunemystory.com